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Fake signup with my email address?
- Custom category question
- Sujet résolu
- Nom de l'auteur
- Iusmkld51219363 utilisateur
- Publié le
- 1 juillet 2021
- Nombre de réponses
- 3 réponses
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- 530 vues
- il y a plus de 2 ans
- sujet
- q
Hello,
I received an email about an account created with my email. I am sure I have not signed up to a French TV service and I am not a French speaker. I do not know the password for the account either.
Can you please investigate, how this account was created? I suspect fraud using my email address.
I added the email into the attachment. I confirmed my account's email with the link in the email, but I have no intention to use or pay for the service.
Please investigate and let me know.
Best regards,
Joonas Karl Kuusik
- Thème
- Compte , Compte CANAL+
Greetings Joonas,
If you didn't provide any information (such as your credit card) no money will be taken from your bank account.
The email you received is probably a phishing attempt.
Réponses de la communauté
If you try and login to your account with your current email address, you should be able to request a password reset from there.
Since I did not create the account, I do not know the password and cannot change the password.
Can a password reset please be sent to me or the account closed.