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Please help
- Maddxiaybx56784321
- Niveau
- 0
- 11 / 100
- points
Hello,
Someone created an account using my email adress, could you please delete this account and cancel all subscriptions becouse I am not going to use it?
Réponses de la communauté
Greetings,
If you suspect your email address has been compromised and usurped in order to create a CANAL+ account, we advice you to delete this account. On that matter, go to Espace Client CANAL+ (customer area) and click on "Compte", section "Supprimer mon compte CANAL+" (delete my account).
If you do not know the password that was used for this account, please click on "Mot de passe oublié" (forgotten password) on the login page.
Your credentials have probably been compromised by hackers using public databases. Therefore, we suggest you to check your account integrity on this website: https://haveibeenpwned.com/
- tndtnd
- Niveau
- 4
- 5000 / 5000
- points
Contact the help desk Canal
- Maddxiaybx56784321
- Niveau
- 0
- 11 / 100
- points
The problem is I dont know the password because I didnt create the account
- tndtnd
- Niveau
- 4
- 5000 / 5000
- points
Bonjour
Modifiez le mot de passe depuis votre espace, ou contactez le service clients
