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Please help

Maddxiaybx56784321
Maddxiaybx56784321
Niveau
0
11 / 100
points

Hello,
Someone created an account using my email adress, could you please delete this account and cancel all subscriptions becouse I am not going to use it?

Réponses de la communauté

Greetings,

If you suspect your email address has been compromised and usurped in order to create a CANAL+ account, we advice you to delete this account. On that matter, go to Espace Client CANAL+ (customer area) and click on "Compte", section "Supprimer mon compte CANAL+" (delete my account).




If you do not know the password that was used for this account, please click on "Mot de passe oublié" (forgotten password) on the login page.


Your credentials have probably been compromised by hackers using public databases. Therefore, we suggest you to check your account integrity on this website: https://haveibeenpwned.com/

tndtnd
tndtnd
Niveau
4
5000 / 5000
points

Contact the help desk Canal

Maddxiaybx56784321
Maddxiaybx56784321
Niveau
0
11 / 100
points

The problem is I dont know the password because I didnt create the account

tndtnd
tndtnd
Niveau
4
5000 / 5000
points

Bonjour
Modifiez le mot de passe depuis votre espace, ou contactez le service clients