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resilitation

Ruth24128957
Ruth24128957

Ruth24128957

Niveau
0
2 / 100
points

Hello, I requested the resiliation of my abonnement due to i moved out of france and sent this letter by certified post. I have the receive from the post that the letter was received but today I check my bank acccount and I still have a payment taken from MyCanal. I need you to stop this as I am not living anymore in France.

Réponses de la communauté

Remy - Equipe CANAL
Remy - Equipe CANAL

Remy - Equipe CANAL

Niveau
4
5000 / 5000
points

Hello Ruth,

Have you attached to your letter a proof of moving abroad to be able to cancel your subscription immediately ?