Sujet en attente de réponse

Cheated out of my money

Abonne-95177U6
Abonne-95177U6
Niveau
0
1 / 100
point

I asked Canal+ to cancel my subscription with 3 days of signing up and also filled out a form and sent it to the team. Instead of cancelling my subscription and refunding me, they charged me for the next month as well.


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Réponses de la communauté

Olivier - Equipe CANAL
Olivier - Equipe CANAL
Niveau
4
5000 / 5000
points
Equipe

Bonjour Christophe,

Ma réponse a dû republier la Pièce Jointe, elle était bien dépubliée hier. C'est corrigé, merci pour l'alerte.

christophedu13250
christophedu13250
Niveau
4
5000 / 5000
points

Bonjour Olivier,
La pièce jointe est toujours visible.

Olivier - Equipe CANAL
Olivier - Equipe CANAL
Niveau
4
5000 / 5000
points
Equipe

Greetings Abonne-95177U6,

I am sorry to read this. Did you try and contact our Customer Services

In order to help you in this matter, it is unfortunately essential to have an access to your customer records.

Nena42236155
Nena42236155
Niveau
0
14 / 100
points

Comment récompenser notre fidélité ?!
Give our money back !