Question

Can I speak to someone

Abonne-43Y2962V

Niveau: 0

1 / 100
point

Nom de l'auteur: Abonne-43Y2962V

Publié le: 6 septembre 2024

Nombre de réponses: 3 réponses

Consultations: 36 vues

: il y a 4 mois

sujet: q

Hello. I am trying to subscribe to canal plus. Every time it gets to the payment I do the payment through my bank and all is good. Then it loads back into canal plus and it just says payment refused. Don’t know what to do . The bank is clearing it. What is the problem?

Thanks

Thème: Services

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Answer 1

Olivier - Equipe CANAL

Niveau: 4

5000 / 5000
points

: Equipe

Nom de l'auteur: Olivier - Equipe CANAL

Publié le: 13 novembre 2024 à 11h43

: il y a environ un mois

réponse: r

Greetings Abonne-P648329Y,

First things first, I advice you to contact your bank manager and check this issue with him/her. If the reject is not on your bank side, please contact our Customer Services.