Sujet en attente de réponse
Payment problems
- Nom de l'auteur
- Abonne-TC222721 utilisateur
- Publié le
- 27 septembre 2024
- Nombre de réponses
- 1 réponse
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- 24 vues
- il y a 17 jours
- sujet
- q
My debit card has run out but I cannot pay using any of my new or existing cards. I have authorised via app with bank and special code and my bank states that they have refused no payments. I have entered new debit card plus given my iban to enable direct payments but still I cannot have my subscription continued. Please advise.
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Réponses de la communauté
Greetings,
Which bank are you referring to? Is this bank located in EU?
If needed, I advise you to contact our Customer Support. An access to your CANAL+ account is probably needed to help you.