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Canal plus and Netflix connection

Abonne-074218AR
Abonne-074218AR
Niveau
0
3 / 100
points

My Netflix account was hacked so I have now cancelled it as Netflix were unable to do anything about it. I subscribe to Cineplus and Netflix via Canal plus, and wonder how I might reestablish my access to Netflix. My Canal plus account says that Netflix is active but I don't see how this is possible now that I have deleted my Netflix account. Unless it has been activated by or is connected to another user/email somehow. If I click on the Netflix link within my Canal plus account it brings up someone else's email address, not mine. Do I have to get Canal to break the link and restart it with my email address?

Réponses de la communauté

Olivier - Equipe CANAL
Olivier - Equipe CANAL
Niveau
4
5000 / 5000
points
Equipe

Greetings,

In order to re-link your Netflix account, please contact our Customer Services. You can ask to be called back by our agents: https://client.canalplus.com/contacts/