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I made a cancellation 3 days after the subscription, but you withdrew the fee from my account.

Myungwon38709414
Myungwon38709414

Myungwon38709414

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4 / 100
points

I made a cancellation 3 days after the subscription, but you withdrew the fee from my account.

I haven't been noticed that there would be 50 Euros of access fee, and made a cancellation right after the subscription.

But you have already withdrew 65 Euros of access fee + monthly fee from my account. May I assume you will refund it within a few weeks?

I know I can cancel it within 14 days without any charge, and even you offered 1 month free subscription. It doesn't make any sense to charge me.

Please revert me at your earliest. Thanks.

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fred7516
fred7516

fred7516

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5000 / 5000
points

Hi,

To get a answer, i advise you to contact customer service Canal+
You are on a forum of mutual aid between subscribers
Follow this link, (Free numbers)

https://assistance.canal.fr/questions/1958747-numeros-ver...

Regards.