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I made a cancellation 3 days after the subscription, but you withdrew the fee from my account.
- Myungwon38709414
- Niveau
- 0
- 4 / 100
- points
I made a cancellation 3 days after the subscription, but you withdrew the fee from my account.
I haven't been noticed that there would be 50 Euros of access fee, and made a cancellation right after the subscription.
But you have already withdrew 65 Euros of access fee + monthly fee from my account. May I assume you will refund it within a few weeks?
I know I can cancel it within 14 days without any charge, and even you offered 1 month free subscription. It doesn't make any sense to charge me.
Please revert me at your earliest. Thanks.
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- fred7516
- Niveau
- 4
- 5000 / 5000
- points
Hi,
To get a answer, i advise you to contact customer service Canal+
You are on a forum of mutual aid between subscribers
Follow this link, (Free numbers)
https://assistance.canal.fr/questions/1958747-numeros-ver...
Regards.
