Sujet en attente de réponse
Could not find what I have bought
- Nom de l'auteur
- ALASHI38423945 utilisateur
- Publié le
- 9 février 2020
- Nombre de réponses
- 2 réponses
- Consultations
- 52 vues
- il y a plus de 3 ans
- sujet
- q
Dear,
I’ve just bought the first season of “friends” and 15 euros were taken from my account, but I can’t find my download where it should be.
In the attached 2 photos, it tell that I did not buy any thing yet!!!!
Could you please help?
And thanks.
Réponses de la communauté
Hello @Alashi,
From which device did you make your purchase ? Is it from the myCANAL app on your smartphone or from an other device ?
Thank you. :)
Bonjour,
Contactez le service client avec ces numéros :
https://assistance.canal.fr/questions/1958747-numeros-ver...
