Sujet en attente de réponse
CNN broken again
- paul brian43101849
- Niveau
- 0
- 41 / 100
- points
HI 8 days ago you fixed CNN (channel 168) now it has the same sound problem the sound is about 1 second out from the picture please can you fix again thank you
Réponses de la communauté
- Olivier - Equipe CANAL
- Niveau
- 4
- 5000 / 5000
- points
- Equipe
Hi / Bonsoir,
It seems like the issue has been solved meanwhile. Il semblerait que le souci ait été résolu entre temps.
Thank you for your patience. Merci pour votre patience.
- calande
- Niveau
- 2
- 1066 / 2000
- points
Problème aussi toujours présent sur l'interface web : https://www.canalplus.com/live/tab/infos?channel=30
- calande
- Niveau
- 2
- 1066 / 2000
- points
Bonjour, sur Android TV, le problème est revenu. Son en décalage par rapport à la vidéo.
- paul brian43101849
- Niveau
- 0
- 41 / 100
- points
HI yes thank you for fixing but now its Saturday its broken again can you please fix it again
Thank you
- Olivier - Equipe CANAL
- Niveau
- 4
- 5000 / 5000
- points
- Equipe
The issue is now solved.
Thank you again for your patience. I wish you a very nice evening.
- Olivier - Equipe CANAL
- Niveau
- 4
- 5000 / 5000
- points
- Equipe
Hi Paul,
Thank you for your report. I have informed our engineering and technical services in that matter.
I will keep you informed as soon as the issue is solved. Thank you for your patience.
