Sujet en attente de réponse
Returning my decodeur.
- flemse
- Niveau
- 0
- 4 / 100
- points
I have terminated my Canal plus contract due to our moving to Denmark on coming Saturday. Where shall I deliver my decodeur? Ouick answer, please.
Réponses de la communauté
- Olivier - Equipe CANAL
- Niveau
- 4
- 5000 / 5000
- points
- Equipe
Greetings flemse,
The return of your "décodeur" can only be done once you receive an "E-Chronopass" (a document that allows you to bring your décodeur back to a registered drop off point).
It is usually sent about 3 weeks after your account termination. Do you know your account's end date?
