Ce sujet a été résolu

Account created without my consent

chloe38174049
chloe38174049

chloe38174049

Niveau
0
2 / 100
points

Hello,

I apologize for writing this in English, but I have no French proficiency to speak of.

I am contacting you because my Canal+ account was created without my consent. I do not know who used my e-mail address to create the account. I know it wasn't me or someone in my family.

I would like to ask you to terminate my account immediately, as I have not created the account and am not interested in the services Canal+ offers.

Thank you kindly for the assistance you will be able to give me.

Best regards,

*****

Cette réponse vous a-t-elle aidé ?

Non (0)

Oui (0)

0% des internautes ont trouvé cette réponse utile

Olivier - Equipe CANAL
Olivier - Equipe CANAL

Olivier - Equipe CANAL

Niveau
4
5000 / 5000
points

Greetings Chloe,

We are very sorry for the inconvenience, we don't have any access to your account information. For any question regarding your subscription, please contact our Customer Services : https://client.canal.fr/contacts/