Ce sujet a été résolu
Account created without my consent
- Custom category question
- Sujet résolu
- Nom de l'auteur
- chloe38174049 utilisateur
- Publié le
- 6 octobre 2019
- Nombre de réponses
- 1 réponse
- Consultations
- 129 vues
- il y a environ 5 ans
- sujet
- q
Hello,
I apologize for writing this in English, but I have no French proficiency to speak of.
I am contacting you because my Canal+ account was created without my consent. I do not know who used my e-mail address to create the account. I know it wasn't me or someone in my family.
I would like to ask you to terminate my account immediately, as I have not created the account and am not interested in the services Canal+ offers.
Thank you kindly for the assistance you will be able to give me.
Best regards,
*****
- Thème
- Compte , Contrat , Facturation
Greetings Chloe,
We are very sorry for the inconvenience, we don't have any access to your account information. For any question regarding your subscription, please contact our Customer Services : https://client.canal.fr/contacts/