Hi, I visited France months ago and signed up to a Canal+ Panorama while I was there using my card, issued in Canada, without any problem. I am now back in Canada, and I am unable to pay my bill, as the system rejects my card. I tried with 5 different cards (Visa, Mastercard, and even American Express) and none of them works. I also can't contact Customer Service as any link I click on redirects me to https://client.canalplus.com/impaye automatically.

The worst part is I don't speak French, so I am getting desperate. Does anyone know how I can solve this, or if the Customer Service agents possibly speak English?

Any advice is appreciated.

Thank you

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140 ko

22 juillet 2021

Traité

Screen Shot 2021-07-21 at 9.23.42 PM.png

Screen Shot 2021-...

180 ko

22 juillet 2021

Traité