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How can I pay my unpaid bill from abroad?

Carlos50224446
Carlos50224446

Carlos50224446

Niveau
0
3 / 100
points

Hi, I visited France months ago and signed up to a Canal+ Panorama while I was there using my card, issued in Canada, without any problem. I am now back in Canada, and I am unable to pay my bill, as the system rejects my card. I tried with 5 different cards (Visa, Mastercard, and even American Express) and none of them works. I also can't contact Customer Service as any link I click on redirects me to https://client.canalplus.com/impaye automatically.

The worst part is I don't speak French, so I am getting desperate. Does anyone know how I can solve this, or if the Customer Service agents possibly speak English?

Any advice is appreciated.

Thank you

Réponses de la communauté

christophedu13250
christophedu13250

christophedu13250

Niveau
4
5000 / 5000
points

Bonjour,
Vous pouvez contacter le service client sur ces numéros :
https://assistance.canalplus.com/questions/1958747-numeros-verts-canal-moyens-contact-gratuits