Sujet en attente de réponse
How can I pay my unpaid bill from abroad?
- Nom de l'auteur
- Carlos50224446 utilisateur
- Publié le
- 22 juillet 2021
- Nombre de réponses
- 1 réponse
- Consultations
- 136 vues
- il y a plus de 3 ans
- sujet
- q
Hi, I visited France months ago and signed up to a Canal+ Panorama while I was there using my card, issued in Canada, without any problem. I am now back in Canada, and I am unable to pay my bill, as the system rejects my card. I tried with 5 different cards (Visa, Mastercard, and even American Express) and none of them works. I also can't contact Customer Service as any link I click on redirects me to https://client.canalplus.com/impaye automatically.
The worst part is I don't speak French, so I am getting desperate. Does anyone know how I can solve this, or if the Customer Service agents possibly speak English?
Any advice is appreciated.
Thank you
- Thème
- Abonnement , myCANAL
Réponses de la communauté
Bonjour,
Vous pouvez contacter le service client sur ces numéros :
https://assistance.canalplus.com/questions/1958747-numeros-verts-canal-moyens-contact-gratuits