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Refused payment
- Jonathan52970931
- Niveau
- 0
- 49 / 100
- points
I cant make purchases of movies on my canal because it "refuses payment" from my credit card. Why is that?
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- Olivier - Equipe CANAL
- Niveau
- 4
- 5000 / 5000
- points
- Equipe
Greetings Jonathan,
What kind of credit card are you trying to use? (American Express, Visa, etc.) + From what kind of device are you trying to do the purchase?
If you try and login to our CANAL VOD Website, are you able to complete your purchase?
Réponses de la communauté
- Jonathan52970931
- Niveau
- 0
- 49 / 100
- points
I'm trying to purchase CANAL VOD content from France. What should I do?
- Jonathan52970931
- Niveau
- 0
- 49 / 100
- points
I'm trying trying to purchase CANAL VOD content from France. What should I do?
- Remy - Equipe CANAL
- Niveau
- 4
- 5000 / 5000
- points
- Equipe
Hello Jonathan,
Are you trying to purchase a CANAL VOD content from France or from abroad ?
